A GRASPING travel agent will cash in on almost £3,000 worth of flight tickets bought by a Greenock family for a dream holiday to Florida.

Staff from online firm Budget Air have confirmed that eight seats purchased by Teresa Murray for a family trip to Orlando will be made available to other passengers to buy.

The Telegraph told on Thursday how the family were denied a long-awaited holiday - paid for by money left behind by Teresa's late mother Helen - after a ticket mix-up at Glasgow Airport meant they were blocked from boarding a shuttle to London Gatwick for their transatlantic flight to Florida.

It was deemed a 'no show' by British Airways, with all outward and return tickets automatically cancelled as a result.

In a desperate attempt to get their first ever family holiday back on track, the Murrays reluctantly agreed to fork out for alternative travel to America with another airline in the hope that Budget Air, which is responsible for the booking, would honour their return flights home to Glasgow at the end of the month.

But the company dismissed their pleas and told the Tele there will be no refund and that their seats, which are already paid for, will be released and resold.

No officials from Budget Air were available for comment but call centre manager, Mohammed Omar, told the Telegraph: "We have to follow the rules.

"The seats are not released right now but they will be cancelled and released to other customers."

Budget Air staff told the Tele that the issue was with British Airways but airline officials maintain that the problem lies with the travel agent as they have no control over the booking as it was not made directly with BA.

The Murrays should now be in Florida enjoying a two-week break but are instead stuck at home with their pleas for help falling on deaf ears.

Teresa, 50, said: "They were quick to take the money off us in the first place.

"It's unbelievable they will be releasing those seats again, we should be sitting on them.

"We've paid for those seats and they won't be used until July 25 and they should be ours for the return flight."

Son Kevin, 33, added: "They're heartless, there's been no compassion."