A PENSIONER who suffered sleepless nights after being left without a heating bill for six months has won her fight — after the Tele stepped in to help.

We told how Ann Wylie was left sick with worry fearing she was running up hundreds of pounds of electricity usage she couldn’t afford.

Despite countless desperate phone calls to Scottish Power, the energy giant failed to send her a bill.

But bosses at the firm got in touch after her story appeared in the Tele this week, to tell her that she will not be charged for any energy used due to their error.

Ann, 75, who moved into Robertson Street in June last year, said: “A senior manager was back in touch with me. She apologised and said that there had been a problem with registering the meter. They told me that I would not have to pay any outstanding bill.

“It is brilliant news and I am just so relieved.

“I really can’t thank the Tele enough for what you have done. You really are my heroes.”

Ann first encountered problems when she moved into Braemar Gardens in Robertson Street in June.

She asked them to remove a pre-pay meter and replace it with a standard one instead.

But weeks passed and, despite repeated calls, no bills ever arrived.

Ann added: “I asked them for a quarterly bill but I never received anything at all, not even an account number.”

Instead Ann was left worrying about how much she would eventually be asked to pay for the electric storage heating system in her home.

When we intervened she was contacted directly by senior management at Scottish Power, who finally pledged to not only fix the problem, but also to compensate her for the level of distress she has suffered.

A Scottish Power spokesman said: “We have offered our apologies

“There was a problem with the registration of the meter.

“A senior manager has contacted our customer and we will also arrange compensation.”

Ann said: “I can’t thank the paper enough, I am a life-long reader.

“I think it is terrible that this is what it takes to get something done.

“It is no way for any business to treat its customers.”