Investment boost for call centre

Published: 18 Nov 2010 14:00

T-MOBILE is planning to invest in its Greenock call centre.

INVESTMENT BOOST: The T-Mobile call centre in Greenock.

The company is to locate its business sector customer support team operations here by the end of the year, it has announced.

And it will be the first to handle both T-Mobile and Orange calls since the companies merged in July.

Richard Moat, deputy chief executive of Everything, Everywhere, owners of the joint new business, said: "Greenock remains a key element of our future operations and strategy.

"We intend to invest further in the facility by locating our business sector customer support team operations there by the year end, making it the first contact centre servicing both Orange and T-Mobile business and corporate customers.

"This is a considerable project for the site, as we bring in Orange processes and systems to the centre, and for our employees to equip them with the necessary new skills to support the Orange brand. This is welcome news for our teams at Greenock, and they are responding well to the challenge."

The investment was welcomed by West of Scotland MSP Stuart McMillan.

He said: "It's reassuring to hear the news T-Mobile is planning to invest further in the facility.

"This is positive news for Inverclyde and everyone who is employed at the centre."

Meanwhile, Mr Moat said the impact of the merger on Greenock was 'minimal'.

He said: "Only a few staff in support team roles are directly affected. It is hoped they will find suitable new opportunities elsewhere in the company."

T-Mobile said it was too early to say how much would be invested in the site, or if jobs will be created.

Jump to first paragraph.

Get more stories from our Greenock section

Subscribers Only 24 Apr 2014 16:00

News round-up: Thursday 24 April

A round-up of news from across the area...

Social:

24 Apr 2014 15:42 • Matt Meade

Greenock man accused of murdering his dad

A MAN has today appeared in court accused of murdering his dad in Greenock yesterday afternoon.

Social:

Subscribers Only 24 Apr 2014 14:30 • David Goodwin

Port mums join forces for little Arran

TWO caring Port mums have amassed an army of volunteers to march through the town in aid of a special three-year-old boy.

Social:

Subscribers Only 24 Apr 2014 14:30

Charity's net gain thanks to Inverclyde Academy's basketball match

SUPER slam dunkers at Inverclyde Academy have helped people with cancer and other life limiting illnesses after hosting a charity basketball match.

Social:

Subscribers Only 24 Apr 2014 14:00

Greenock dance group one step ahead

TOE-tapping teenagers took a step in the right direction after taking part in a pioneering project.

Social:

Subscribers Only 24 Apr 2014 13:00

News in brief: Thursday 24 April

A round-up of news from across the area...

Social:

Subscribers Only 24 Apr 2014 13:00 • Lorraine Tinney

Greenock ladies' tea-mendous event

LOCAL ladies enjoyed afternoon tea and a whole lot more at a special event in Greenock.

Social:

Subscribers Only 24 Apr 2014 13:00 • Eric Baxter

Bid to aid students to continue sport studies

GROUNDBREAKING moves are being made to help Inverclyde sports course students continue their education in Greenock instead of Largs.

Social:

Subscribers Only 24 Apr 2014 12:00 • Matt Meade

Men charged with bat and sword assault walk free

TWO men who were charged with using a baseball bat and a sword to carry out a ‘terrifying’ alleged street attack in Larkfield have walked free from court.

Social:

Subscribers Only 24 Apr 2014 11:30

Elaine’s friend says sketch is not him

AN acquaintance of Elaine Doyle was yesterday shown a sketch of a murder suspect who it’s claimed might have killed her — and denied that it was him.

Social:

Subscribers Only 24 Apr 2014 11:30

Train disruption in Inverclyde due to overhead wire problem

MAJOR problems with an overhead wire halted trains in and out of Inverclyde yesterday.

Social:

Subscribers Only 24 Apr 2014 10:00 • Lorraine Tinney

Man arrested over death

A MAN has been arrested by police following the death of a 65-year-old man after an incident in Greenock’s Lynedoch Street yesterday afternoon.

Social:

Subscribers Only 23 Apr 2014 16:00

News round-up: Thursday 23 April

A round-up of news from across the area...

Social:

Subscribers Only 23 Apr 2014 15:00 • Lorraine Tinney

Greenock model nominated for top make-up artistry award

A CATWALK model and beauty queen is in the running for a major award at a top industry awards ceremony.

Social:

Subscribers Only 23 Apr 2014 14:00 • Eric Baxter

Two to get medical checks thanks to Greenock Rotary's blood pressure day

TWO people had to be advised to seek medical help after going to a ‘Know Your Blood Pressure’ day organised by Greenock Rotary.

Social:

Subscribers Only 23 Apr 2014 14:00

Folk group light up Beacon in annual concert

TOP Scottish folk rock group Reely Jiggered were special guest artists at the Inverclyde Voices annual concert.

Social:

Subscribers Only 23 Apr 2014 14:00

Mental health service in Inverclyde look for directors

LIFE-CHANGING training opportunities are being offered to Inverclyde people suffering from mental health problems.

Social:

Subscribers Only 23 Apr 2014 13:00 • Rosemary Lowne

Victoria BC's 117th open day is the ‘perfect start’ to season

VICTORIA Bowling Club marked its 117th open day in style.

Social:

Subscribers Only 23 Apr 2014 13:00

News in brief: Thursday 23 April

A round-up of news from across the area...

Social:

Subscribers Only 23 Apr 2014 13:00 • Paul John Coulter

Inverclyde's gambling problem highlighted

A LOCAL MSP will hold high-profile talks in the Scottish Parliament about controversial betting machines dubbed the ‘crack cocaine of gambling’.

Social: