A GREENOCK independence supporter is lodging a complaint with mail bosses after losing out on her vote in the historic independence poll.

Sue Bush applied for a postal ballot well in advance of the crucial referendum on 18 September but says she never received the papers.

The retired building standards manager knew she would be down south at the time of the poll and asked neighbours to check her mail when she was away.

When the papers failed to arrive, she contacted Inverclyde Council, who checked and confirmed the paperwork had been posted out on 26 August by a company called Motivational Marketing.

Sue then contacted Royal Mail customer services, Police Scotland and also Councillor Jim MacLeod.

Sue, who lives in Margaret Street with her husband Mel, told the Tele: “I feel quite irritated because I didn’t get a chance to vote.

“I have been using postal votes for several years and I have always received them and I have always voted.

“When it happened to me, I wondered if it had happened to anyone else.

“I was going to vote yes.” Sue has obtained information from the council about when and where the forms were sent from and has now decided to make a formal complaint.

Royal Mail are insistent that the crucial item of mail was sent out and say they are not to blame.

A spokeswoman for Royal Mail told the Telegraph: “There were no local issues regarding postal votes. We can confirm that all postal votes for Inverclyde and Greenock which entered Royal Mail’s system were delivered.” Councillor Jim MacLeod has raised concerns over the way Sue’s case has been handled.

He said: “I did not like the formal ‘run-of-the-mill’ email from Royal Mail which Sue got.

“You would have thought a letter or postcard has gone missing, not a once-in-a-lifetime opportunity to vote for independence for your country.” A council spokesman said: “We have provided information and advice that the correct course of action is to raise this with the Royal Mail.”