INVERCLYDE's largest housing association has vowed to keep caring for tenants throughout the Covid-19 pandemic.
River Clyde Homes' customer care team have made 1,500 calls every day to vulnerable people in the community.
Now they have launched a new care policy to reinforce their commitment while the pandemic is ongoing.
Head of customer services Stevie McLachlan said: “We’re very proud of our staff who have displayed an enormous show of care and compassion for our customers welfare in these difficult and often challenging circumstances.
“Current conditions have resulted in changes to how we operate and we have had to adapt many of our services, but our customer care levels still remain a high priority."
Under the new policy, standards are outlined to cover how RCH will 'provide a quality service and manage complaints'.
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