Bagatelle Care Home praised by watchdogs after inspection

Bagatelle on Eldon Street, which is run by the Greenock Medical Aid Society, was inspected over two days in December. 

This pilot inspection was a new way to assess how the service was run.

It found that the services were very good across the board, with some features being deemed as excellent in keeping with a previous inspection in 2022.

Management at Bagatelle today praised their staff team following the report on the positive grades.

Alison Shaw, head of care at Greenock Medical Aid Society, said: "We are very proud of each one of the staff, who play a vital role in helping us to achieve the high standards we deliver.

"The care and compassion that they give to residents are reflected not only in our inspection report but also in their day-to-day practices.

"We have a wonderful team who work tirelessly to ensure that the needs of our residents are at the centre of everything they do."

The home received very good grades for how they support residents' wellbeing and for the quality of leadership provided by management. Care and support practices gained top marks.

Bagatelle also attained excellent grades for the way it worked to meet outcomes, needs and wishes.

Managers at the care home also revealed that they are continuing to make improvement to build on their success.

They are installing new en suite facilities and putting up a decking area at the front of the property for residents to benefit from.

The first phase of this work is expected to be completed by the end of this month. And there are plans to buy a new vehicle that will allow the home to take residents out into the community.

Ms Shaw said: "This year we hope to raise enough funds to purchase a wheelchair-accessible minibus that will benefit our residents in Bagatelle and also our sister home, Glenfield.

"This will make a significant a impact on all our residents who will benefit from a greater connection with the wider community."